+1 248 288 5900 info@techworldinc.com
Work in a Multicultural
Environment
At Techworld, we are passionate about all things language and culture.

Every day, our team collaborates with linguists, interpreters and language instructors from around the world in order to provide language and culture solutions to our clients. This international collaboration allows our team members to gain the insight and awareness needed to grow as dynamic global citizens. Daily partnership with our international colleagues makes every day an opportunity to gain new perspectives.

Collaborate with Great People

At Techworld, we believe communication is key to success.

Have a question? Ask it! Need help? We’re here! We take pride in our team and are eagerly seeking sharp new team members to help our organization grow.

At Techworld, not only will you have the chance to build relationships with the members of our Troy, Michigan team, you will also have the opportunity to collaborate with our in-country team members as well. Through daily communication and collaboration with our local and international team members, our staff has the unique opportunity to add a global perspective to all of our endeavors.

Do Work that Matters
At Techworld, we are passionate about helping people.
We provide international corporations and institutions with the language resources they need in order to successfully expand on a global scale. By taking a diagnostic approach, we are better able to provide communication solutions that allow an organization’s message to be relayed across any language or cultural boundary. It is our goal to promote communication in all its forms and across any plane.
Current Openings
Account Executive

The Techworld Account Executive is responsible for generating and maintaining an assigned portion of the company’s revenue through sales, service, administration and teamwork activities, focusing primarily on Fortune 1,000 businesses, while growing personally and professionally to contribute to the future well-being of the company as well as the individual.

A Day In The Life

Consultative Sales: Establish and maintain good customer relations, with both current and potential new clients, in order to connect their business needs with Techworld’s language solution. Continue to reach or exceed assigned sales goals.
Administration: Maintain account records, prospecting lists, customer relationship management and other informational databases and provide detailed handoff information to the Project Management team.
Teamwork: Provide information and support for fellow employees and contractors in the servicing of account and company requirements.
Communication: Show enthusiasm toward prospecting through cold calls, as well as excellent verbal and written communication with prospects, customers, vendors, and the internal team.
Self-Development: Maintain an active schedule of self-improvement activities for continuous personal and professional development, including self-education and training, involvement in professional associations, and participation in company training. 

What We Need From You

• Near-native or native English proficiency
• Bachelor’s degree or equivalent
• Ability to recognize opportunities, offer creative solutions for mutual gain, and create “win-win” outcomes
• Proven business communication skills, including listening, questioning, overcoming objections, and advocating solutions based on needs
• Dedication to providing the highest level of customer service
• Solid computer skills, including full command of MS Office programs
• A darn good sense of humor

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package (base plus commission)
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Opportunities for personal and professional growth
• One-to-one paid training

Project Manager
The Translation Project Manager will be responsible for working with the Project Management Team as well as other employees in the organization. Teamwork is key at Techworld, so the Project Manager must be able to work with all members of the team – supporting sales, accounting, translators, proofreaders, project managers, and vendors. The position is a multifaceted position, requiring the ability to handle multiple tasks and deadlines.

 

A Day In The Life

Project Management: Create new projects, prepare files for translation, and communicate with linguists, desktop publishers, and clients. Prepare files for review and delivery.
Organization: Keep electronic folders and server structure organized. Create project folders, distribute resource paperwork, process invoices, traffic files and projects.
Reporting: Schedule and translations projects, prepare weekly and monthly status reports, and project invoices.
Problem Solving: Identify, analyze, escalate and resolve problems as they arise and develop a plan to prevent future problems. Contribute to brainstorming sessions.
Financial: Attain measurable goals in areas of gross margin, net income, and profit contribution for assigned accounts while maintaining the quality standards and schedules.
Proofreading: Review all documents before delivery. Check for any numbers/dates that occur, review formatting, and check spelling of proper names.
Quoting/Invoicing: Work with the Account Executive team and clients to prepare and/or proof quotes. Prepare and submit client invoices upon project completion.
Communication: Ongoing communication with linguists, team members, outside resources and clients.
Other: Other duties as assigned.

 

What We Need From You

• Able to prioritize multiple projects to ensure on-time delivery of projects
• Able to focus while working on multiple projects at once in a fast paced environment
• Enthusiasm for language and culture
• Ability to work in a team environment
• Ability to overcome challenges
• Strong verbal and written communication skills
• Foreign language skills not required, but must have a passion for multicultural environments
• Strong customer service orientation and attention to detail
• Motivation and drive to provide high quality services to our clients
• A darn good sense of humor

 

Things That Make You Stand Apart

• Experience in project management
• Interest and experience in foreign languages and cultures
• Study abroad or experience with international business
• Personable, outgoing, and open-minded
• Entrepreneurial, self-motivated, professional, quick learning

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Paid vacation and holidays
• Opportunities for personal and professional growth
• One-to-one paid training

IT Support Specialist

The Information Technology (IT) Support Technician will be responsible for maintaining the network infrastructure, as well as helping all others in the organization with IT related problems. Teamwork is key at Techworld, so the IT Support Technician must be able to work with all members of the team – supporting sales, accounting, translators, proofreaders, project management, and vendors. The position is a multifaceted position, requiring the ability to handle multiple tasks and deadlines.

A Day In The Life

  • Network Maintenance: Administer a Cisco ASA and maintain network stability.
  • Organization: Keep folders and paperwork organized. Generate documentation based upon your work.
  • Problem solving:  Identify, analyze, resolve, and prevent problems as they arise.
  • Hardware Maintenance: Make timely repairs to machines that have been placed out of commission.
  • Application Software Troubleshooting: Assist users with any issues that arise while working with standard software applications.
  • Server Administration: Administer all Techworld servers, including but not limited to Mail servers, File servers, and Backup servers.
  • Other duties as assigned.

What We Need From You

  • Ability to work with Windows, Mac, and Linux
  • Active Directory Knowledge
  • Microsoft 365 skills
  • Salesforce CRM
  • Cloud Computing skills
  • Self-starters/ Independent
  • Enthusiasm towards language and culture
  • Organization, prioritization, and multi-tasking skills
  • Ability to work in a team environment
  • Ability to overcome challenges
  • Strong customer service orientation and attention to detail
  • A darn good sense of humor

Things That Make You Stand Apart

  • Study abroad or experience with international business
  • Intermediate to fluent knowledge of a second language
  • Interest and experience in foreign languages
  • Personable, outgoing, open-minded, sense of humor
  • Entrepreneurial, self-motivated, professional, quick learning
  • Understanding of CRM/contact & follow up management system

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package (base plus commission)
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Opportunities for personal and professional growth
• One-to-one paid training

Project Manager
The Translation Project Manager will be responsible for working with the Project Management Team as well as other employees in the organization. Teamwork is key at Techworld, so the Project Manager must be able to work with all members of the team – supporting sales, accounting, translators, proofreaders, project managers, and vendors. The position is a multifaceted position, requiring the ability to handle multiple tasks and deadlines.

 

A Day In The Life

Project Management: Create new projects, prepare files for translation, and communicate with linguists, desktop publishers, and clients. Prepare files for review and delivery.
Organization: Keep electronic folders and server structure organized. Create project folders, distribute resource paperwork, process invoices, traffic files and projects.
Reporting: Schedule and translations projects, prepare weekly and monthly status reports, and project invoices.
Problem Solving: Identify, analyze, escalate and resolve problems as they arise and develop a plan to prevent future problems. Contribute to brainstorming sessions.
Financial: Attain measurable goals in areas of gross margin, net income, and profit contribution for assigned accounts while maintaining the quality standards and schedules.
Proofreading: Review all documents before delivery. Check for any numbers/dates that occur, review formatting, and check spelling of proper names.
Quoting/Invoicing: Work with the Account Executive team and clients to prepare and/or proof quotes. Prepare and submit client invoices upon project completion.
Communication: Ongoing communication with linguists, team members, outside resources and clients.
Other: Other duties as assigned.

 

What We Need From You

• Able to prioritize multiple projects to ensure on-time delivery of projects
• Able to focus while working on multiple projects at once in a fast paced environment
• Enthusiasm for language and culture
• Ability to work in a team environment
• Ability to overcome challenges
• Strong verbal and written communication skills
• Foreign language skills not required, but must have a passion for multicultural environments
• Strong customer service orientation and attention to detail
• Motivation and drive to provide high quality services to our clients
• A darn good sense of humor

 

Things That Make You Stand Apart

• Experience in project management
• Interest and experience in foreign languages and cultures
• Study abroad or experience with international business
• Personable, outgoing, and open-minded
• Entrepreneurial, self-motivated, professional, quick learning

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Paid vacation and holidays
• Opportunities for personal and professional growth
• One-to-one paid training

Sales Support Outreach Specialist

 The Sales Support Outreach Specialist will work with the Sales Team and our global Marketing Team to help increase new business revenue. The position is focused on achieving new business objectives by researching and evaluating prospects, calling targeted prospects, setting appointments, providing qualified new client appointments to the Sales Team, and capturing activity in the company CRM. 

A Day In The Life 

  • Research: Research potential new targets, identify key prospects and capture critical sales information. Assess prospects based on 
  • qualifications and pre-defined criteria that meet the sales requirement. 
  • Cold Calling: Make outbound calls, email campaigns, and set appointments in a quality way that result in meeting specific goals. 
  • Appointment Setting: Fulfill all position requirements by setting qualified appointments for the sales team. Convert leads to appointments. 
  • Organization: Maintain organized call lists and campaigns in order to drive business development. 
  • Collaboration: Participate in team meetings; share ideas to increase productivity and efficiency. 
  • Request for Quote/Proposal (RFQ/RFP): Coordinate with the sales and marketing teams to prepare quotes and proposals 
  • Customer Relationship Management (CRM) Maintenance: Enter prospect and client information into our database. 
  • Other: Other duties as assigned.  

What We Need From You

  • Near-native or native English proficiency 
  • Able to make a high volume of quality calls each day 
  • Can handle rejection 
  • Ability to work under presser and multitask 
  • Comfortable talking to any level of person in an organization 
  • Able to convey positivity and enthusiasm to prospects 
  • Dedication to providing the highest level of customer service 
  • Efficiently pick up on new concepts and processes 
  • Navigate gatekeepers, both electronic and human 
  • Process-driven mentality with the ability to established sales process for communication 
  • Solid computer skills, including full command of MS Office programs 
  • A darn good sense of humor 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package (base plus commission)
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Opportunities for personal and professional growth
• One-to-one paid training

 

Project Manager
The Translation Project Manager will be responsible for working with the Project Management Team as well as other employees in the organization. Teamwork is key at Techworld, so the Project Manager must be able to work with all members of the team – supporting sales, accounting, translators, proofreaders, project managers, and vendors. The position is a multifaceted position, requiring the ability to handle multiple tasks and deadlines.

 

A Day In The Life

Project Management: Create new projects, prepare files for translation, and communicate with linguists, desktop publishers, and clients. Prepare files for review and delivery.
Organization: Keep electronic folders and server structure organized. Create project folders, distribute resource paperwork, process invoices, traffic files and projects.
Reporting: Schedule and translations projects, prepare weekly and monthly status reports, and project invoices.
Problem Solving: Identify, analyze, escalate and resolve problems as they arise and develop a plan to prevent future problems. Contribute to brainstorming sessions.
Financial: Attain measurable goals in areas of gross margin, net income, and profit contribution for assigned accounts while maintaining the quality standards and schedules.
Proofreading: Review all documents before delivery. Check for any numbers/dates that occur, review formatting, and check spelling of proper names.
Quoting/Invoicing: Work with the Account Executive team and clients to prepare and/or proof quotes. Prepare and submit client invoices upon project completion.
Communication: Ongoing communication with linguists, team members, outside resources and clients.
Other: Other duties as assigned.

 

What We Need From You

• Able to prioritize multiple projects to ensure on-time delivery of projects
• Able to focus while working on multiple projects at once in a fast paced environment
• Enthusiasm for language and culture
• Ability to work in a team environment
• Ability to overcome challenges
• Strong verbal and written communication skills
• Foreign language skills not required, but must have a passion for multicultural environments
• Strong customer service orientation and attention to detail
• Motivation and drive to provide high quality services to our clients
• A darn good sense of humor

 

Things That Make You Stand Apart

• Experience in project management
• Interest and experience in foreign languages and cultures
• Study abroad or experience with international business
• Personable, outgoing, and open-minded
• Entrepreneurial, self-motivated, professional, quick learning

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Paid vacation and holidays
• Opportunities for personal and professional growth
• One-to-one paid training

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