+1 248 288 5900 info@techworldinc.com
Work in a Multicultural
Environment
At Techworld, we are passionate about all things language and culture.

Every day, our team collaborates with linguists, interpreters and language instructors from around the world in order to provide language and culture solutions to our clients. This international collaboration allows our team members to gain the insight and awareness needed to grow as dynamic global citizens. Daily partnership with our international colleagues makes every day an opportunity to gain new perspectives.

Collaborate with Great People

At Techworld, we believe communication is key to success.

Have a question? Ask it! Need help? We’re here! We take pride in our team and are eagerly seeking sharp new team members to help our organization grow.

At Techworld, not only will you have the chance to build relationships with the members of our Troy, Michigan team, you will also have the opportunity to collaborate with our in-country team members as well. Through daily communication and collaboration with our local and international team members, our staff has the unique opportunity to add a global perspective to all of our endeavors.

Do Work that Matters
At Techworld, we are passionate about helping people.
We provide international corporations and institutions with the language resources they need in order to successfully expand on a global scale. By taking a diagnostic approach, we are better able to provide communication solutions that allow an organization’s message to be relayed across any language or cultural boundary. It is our goal to promote communication in all its forms and across any plane.
Current Openings
Account Executive
The Techworld Account Executive is responsible for generating and maintaining an assigned portion of the company’s revenue through sales, service, administration and teamwork activities, focusing primarily on Fortune 1,000 businesses, while growing personally and professionally to contribute to the future well-being of the company as well as the individual.

 

A Day In The Life

Consultative Sales: Establish and maintain good customer relations, with both current and potential new clients, in order to connect their business needs with Techworld’s language solution. Continue to reach or exceed assigned sales goals.
Administration: Maintain account records, prospecting lists, customer relationship management and other informational databases and provide detailed handoff information to the Project Management team.
Teamwork: Provide information and support for fellow employees and contractors in the servicing of account and company requirements.
Communication: Show enthusiasm toward prospecting through cold calls, as well as excellent verbal and written communication with prospects, customers, vendors, and the internal team.
Self-Development: Maintain an active schedule of self-improvement activities for continuous personal and professional development, including self-education and training, involvement in professional associations, and participation in company training.

 

What We Need From You

• Near-native or native English proficiency
• Bachelor’s degree or equivalent
• Ability to recognize opportunities, offer creative solutions for mutual gain, and create “win-win” outcomes
• Proven business communication skills, including listening, questioning, overcoming objections, and advocating solutions based on needs
• Dedication to providing the highest level of customer service
• Solid computer skills, including full command of MS Office programs
• A darn good sense of humor

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package (base plus commission)
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog friendly work environment
• Opportunities for personal and professional growth
• One-to-one paid training

Project Coordinator
The Techworld Project Coordinator works with the Production Team, Project Managers, and Recruiting Team, as well as all others in the organization. Teamwork is key at Techworld, so the Project Coordinator must be able to work with all members of the team. This is a multifaceted position, requiring the ability to handle multiple tasks and deadlines.

 

A Day In The Life

Proofreading: Use style guides and checklists to review all documents and ensure each project meets the quality requirements before delivery. Verify copy and layouts are correct in terms of typeface, font size, style, spacing and formatting. Correct any mechanical errors.
Recruiting: Recruit new linguists and instructors. Conduct phone or live interviews, track potential candidates, review credentials. Meet requirements on-time and within budget.
Organization: Assist with keeping electronic file structure and paperwork organized. Print and distribute resource paperwork, submit invoices/folders, traffic files and projects.
Project Management: Alongside Project Managers, create new projects, prepare files for translation, communicate with resources and clients, and prepare files for delivery.
Communication: Maintain open, active communication with the Project Management Team.
Problem Solving: Identify, analyze, resolve, and prevent problems as they arise.
Other: Other duties as assigned.

 

What We Need From You

• Near-native or native English proficiency
• Entrepreneurial, self-motivated, professional, a fast learner
• High level of attention to detail
• Excellent English communication skills, both written and verbal
• Organization, prioritization, and multi-tasking skills
• Computer skills: proficient in Microsoft Office, familiarity with Adobe software preferred
• Ability to work in a team environment
• Ability to focus while working on multiple projects at once in a fast-paced environment
• Strong customer service orientation

 

Things That Make You Stand Apart

• Experience or familiarity with the proofreading process
• Interest and experience in foreign languages and cultures
• Study abroad or experience with international business
• Personable, outgoing, and open-minded
• Entrepreneurial, self-motivated, professional, quick learning
• A darn good sense of humor

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package
• Employer matching contribution to IRA
• Employer-paid contribution to student loan debt
• Flextime schedule
• Dog-friendly work environment
• Paid vacation and holidays
• Opportunities for personal and professional growth
• One-to-one paid training

Project Manager

The Techworld Translation Project Manager II has overall responsibility and authority for the successful delivery of translation projects to Techworld clients. This is a leadership position that carries the development and implementation of project management and production best practices, including building and maintaining a project delivery team of project managers and production staff. Key required skills are supervision of team members, allocating workload, budget management, meeting facilitation, decision making, negotiation, conflict resolution, and communicating with global virtual teams. You will be managing anywhere from 3-10+ projects at a time in a fast-moving environment. The candidate who can drive the process and ensure projects are completed on time and on budget will be successful in this position.

 

A Day In The Life

Project Management: Manage multiple translation projects simultaneously. run a virtual team of linguists around the world as well as internal team members. Communicate with client and internal team on budget, schedule, scope and status.
Team Management: Provide leadership to project managers and production staff, including hiring, assignment of staff to projects, staff performance and individual performance plans, salary administration, resource leveling, staff training, mentoring and career development. Actively plan and schedule project workload, defining workflows, assigning tasks and managing resources.
Financial Management: Work with project management team to ensure all projects fall within assigned budget, attain measurable goals in gross margin, net income and profit contribution while maintaining quality standards and schedules.
Project management: Alongside Project Managers, create new projects, prepare files for translation, communicate with resources and clients, and prepare files for delivery.
Account Management: Communicate with client and internal team members on issues during translation process. Prepare status reports and participate in regular status calls. Establish strong working relationships with clients to maintain current business and earn new business.
Problem Solving: Using the Techworld Problem Solving Process, work with team members to resolve issues on projects. Document lessons learned. Revise processes to ensure problems do not repeat themselves.
Technology: Drive training and proficiency in industry software used regularly by production and/or project management staff. Primary technology liaison to IT staff for hardware, software and resource needs for project management and production staff.
Quality Control: Maintain our “culture of quality,” training of new staff and remedial training with existing staff, sets and measures KPIs, ensures industry best practices are maintained and followed.
• Other: Other duties as assigned.

 

What We Need From You

• 5+ years of project management experience
• 2+ years of people management and leadership
• Capability to focus while working on multiple projects at once in a fast-paced environment
• Enthusiasm for language and culture
• Ability to work in a team environment
• Aptitude to overcome challenges
• Strong verbal and written communication skills
• Foreign language skills not required, but must have a passion for multicultural environments
• Strong customer service orientation and attention to detail
• A darn good sense of humor

 

Enhancers

• Enthusiastic, highly autonomous and collaborative environment
• Global travel, study abroad or experience with international business
• Intermediate to fluent knowledge of a second language
• Interest and experience in foreign languages
• Entrepreneurial, self-motivated, professional, quick learning
• Understanding of software tools and applications
• A “process and system” approach to work

 

What You’ll Get From Us

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation package
• Employer matching contribution to IRA
• Employer paid contribution toward student loan debt
• Flextime schedule
• Dog-friendly work environment
• Paid vacation and holidays
• Enthusiastic, high-energy and cooperative environment
• Opportunities for personal and professional growth
• One-to-one training

Marketing Specialist
Do you have a passion for marketing? Are you someone who can think outside of the box to generate new business through marketing tools? The Marketing Specialist will be responsible for working with our team of Project Managers to achieve sales objectives by maintaining the company website, social media outlets, and creating monthly marketing materials.

 

Duties and Responsibilities

Create: Write blog posts and other content that will accompany Techworld’s marketing e-mail campaigns.
Fulfill: Fulfill all marketing requirements by adhering to our current Marketing Campaign Schedule.
Prioritize: Establish marketing requirements by maintaining open, active communication with the Project Management Team.
Email: Launch and maintain 3-4 e-mail marketing campaigns through marketing automation platform.
Responsibility: Take personal responsibility for all marketing activity and participate in all team meetings; share new ideas and concepts
Diligence: Diligently maintain social media sites and website content.
Organize: Assist the segmentation and organization of contacts for e-mail campaigns. Update CRM as needed.
Social Media: Post weekly and manage Techworld’s social media campaign.
Report: Report on website and e-mail marketing metrics.
Analyze: Seek and analyze competitor marketing and sales materials.
Communicate: Collaborate with content writers, designers, and editors to drive website and marketing activity.

 

What We Require

• Background in Marketing, Communication, Sales, or another related discipline
• Excellent communication skills
• Strong creative writing ability
• Familiarity with social networking sites
• Software skills in Microsoft Word, Excel, Outlook, and Internet searching
• A darn good sense of humor

 

Enhancers

• Study abroad or experience with international business
• Intermediate to fluent knowledge of a second language
• Interest and experience in foreign languages
• Personable, outgoing, open-minded, sense of humor
• Entrepreneurial, self-motivated, professional, quick learning
• Adobe Skills: Illustrator, InDesign, etc.

 

What We Offer

• Enthusiastic, highly autonomous and collaborative environment
• Competitive compensation
• Flextime schedule
• Dog friendly work environment
• Enthusiastic, high-energy and cooperative environment
• Opportunities for personal and professional growth
• One-to-one training

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